Our Team

Our Executive Leadership Team

Neil Shay

CEO & General Manager

Greg Andrews

Vice President

Corporate Services

Emily Van Daele

Controller & Treasurer

Jeff Brock

IT Manager

Ian Pickles

Manager of Underwriting Services & Broker Business Development

Our Agent Team

Our agents bring local knowledge, specialized expertise, and a genuine commitment to helping you protect what matters most. As trusted advisors, they take the time to understand your unique needs and guide you through coverage options with clarity and care.

You can count on us for personalized service, every step of the way.

Our Brokers

CTM works with a trusted network of independent brokers across Southwestern Ontario, who bring a wide range of expertise and help connect you with the right coverage.

Backed by the same dedicated support team and strong service standards, our broker partners help extend our promise to protect – no matter where or how you connect with us.

Our Board of Directors

CTM believes that sound corporate governance is essential to the well-being of our mutual and its policyholders. That’s why our members elect the CTM Board of Directors, ensuring that governance decisions align with the needs of those we serve.

Our directors are policyholders themselves, which means they bring firsthand understanding and dedication to every decision they make.

Join our team!

Take the next step in your career! Join a team that is passionate about making a difference and grow with us as
we work together to achieve great things and create meaningful connections.